Please note: we have change the location of the forum. It will take place in Hilton Warsaw Hotel and Convention Centre. More information: »

Agenda

Day 1, 19 February 2019 (Tuesday)

Registration & Networking

Opening of the 1st day of the Forum and welcoming the Participants

PLENARY SESSION:

THE CHANGING NEEDS OF CUSTOMERS – NEW CHALLENGES FOR THE INDUSTRY

Chairman:
Norbert Biedrzycki, Vice President, MCKINSEY DIGITAL
Łukasz Piechowiak, Editor-in-Chief, FINTEK.PL

SPECIAL GUEST: Human in the center of the digital transformation

Carlos Moreira, Founder, CEO, WISeKey; Co-author “The TransHuman Code” book


Carlos Moreira is a multi-award winning technology pioneer whose IT, online security and trust management experience with the United Nations and World Trade Organization led to the creation, twenty years ago, of one of the world’s first cybersecurity companies, Wisekey. Today, he is an active leader and member of several institutions and organizations focused on the advancement of technological innovation and preservation of human identity


The special meeting and the book signing ceremony at the coctail at end of the first day of the congress

PANEL DISCUSSION:
Banks or FinTechs? Who inspires, who follows trends and who pursues customer needs these days?

  • Differences between Customer Journeys in Banks and FinTechs
  • What can Banks learn from FinTechs?
  • What can FinTechs learn from present-day Banks?
  • Workplace and career development - Banks or FinTechs?

Moderator:
Krzysztof Kowalski, President of the Management Board, Creamfinance

Panelists:
Ewa Wernerowicz, CEO, VIVUS FINANCE
Michał Turalski, Head of Strategy & Marketing of Horum Bank
Marcin Mikołajczak, Member of the Board,BANCOVO
Wojciech Chmielewski, Managing Partner & Founder, mACCELERATOR
Rafał Czernik, CEO, Partner, FINAI
Bartosz Łopiński, President of the Management Board, BILLENNIUM
Aleksander Naganowski, Director of New Business Development, MASTERCARD

11:40 NETWORKING SESSION

case study OneSpan

Defeating Fraud with Intelligent Adaptive Authentication and Risk Analytics

Giovanni Carnovale, Regional Sales Manager Central Europe, OneSpan

PANEL DISCUSSION:
PSD2 – the greatest marketing opportunity ever

  • Two months after the deadline to adapt to the UUP amendment - do you feel the upcoming revolution?
  • "Sesame, open yourself" - where TPP see the greatest value in accessing the PSD2 API?
  • What's in it for me? - value from the perspective of the individual and company customer
  • Access to customer transaction history - the first rose without spikes? Threats associated with the "opening" of banks
  • The balance of profits and losses

Moderator:
Dariusz Paczewski, Head of Digital Innovations Office, Santander Bank Poland

Panelists:
Mariusz Ożga, Head of Business Proposition, Fintech Department, ALIOR BANK
Adam Kępa, Vice-President, Head of Growth, ITMAGINATION
Paweł Widawski, Founder & CEO, FINTECH POLAND
mec. Sławomir Szepietowski, Managing Partner, BIRD & BIRD
Jakub Grzechnik, Head of Product CEE, VISA

LUNCH & NETWORKING

DIGITAL BANKING SESSION

Chairman: Norbert Biedrzycki, Vice President, MCKINSEY DIGITAL

PANEL DISCUSSION:
Quickly, well and cheaply – about the maladies of running projects in large organisations

Moderator:
Bartłomiej Wyszyński, Dyrektor Obszaru UIUX/Interfejs, MBANK

Panelists:
Łukasz Kuc, Director of Digital Channels Bureau, PKO BANK POLSKI
Andrii Glushchenko, Agile Center Coordinator, BGŻ BNP PARIBAS
Miłosz Brakoniecki, Founder, Member of the Management Board, OBSERWATORIUM.BIZ
Artur Lewandowski, Director of Development and Maintenance Application Portfolio C Department, MBANK
Bartłomiej Nocoń, Expert of the Financial Sector

case study CONTMAN
Digital Banking in the process of obtaining and customer service

Albert Ziarko, Sales Director, CONTMAN

case study BGŻ BNP Paribas
Implementing Design Thinking – what to do to make a large, complex organisation appreciate the user-centered approach?

Jakub Danecki, Coordinator of Research and Design Team, BGŻ BNP Paribas

15:35 NETWORKING SESSION

case study GEMALTO
SMS OTP & PSD2: how to increase compliance, security and User Experience

Philippe Regniers, Vice President Sales Central Europe, GEMALTO

case study Alior Bank
How the platform economy can be beneficial for Clients, Banks and FinTechs

Bruno Ferreira, Managing Director of the Corporate Division, Alior Bank

case study E-POINT
Modern Web - 3 pillars of web applications

Wawrzyniec Hyska, Financial Sector Director, E-POINT
Michał Szklarski, Head of Digital Solution, E-POINT

case study Orange
Digital – two worlds of banking

Marcin Chruściel, Orange Finance Director, Orange

COCTAIL & NETWORKING & THE SPECIAL MEETING - CEREMONY OF SIGNING 'THE TRANSHUMAN CODE' BOOK BY CARLOS MOREIRA, THE CO-AUTHOR

PAYMENTS SESSION

Chairman: Łukasz Piechowiak, Editor-in-Chief, FINTEK.PL

PANEL DISCUSSION:
How fintechs are changing the payment landscape

Modertor:
Grzegorz Cimochowski, Partner, Vice President, DELOITTE

Panelists:
Dariusz Mazurkiewicz, CEO, Polski Standard Płatności BLIK
Krzysztof Polończyk, President of the Management Board, FIRST DATA POLSKA
Andrzej Budzik, Prezes Zarządu, DOTPAY&ECARD
Maksim Zmitrovich, CEO, AZBIT
Jacek Kinecki, Sales & Marketing Director, PAYPRO
Miłosz Kurzawski, Sales Director - Financial Sector, BLUE MEDIA

case study MASTERCARD

Aleksander Naganowski, Director of New Business Development, Mastercard

case study Blik
The growing popularity of BLIK – will it become the dominant payment method?

Dariusz Mazurkiewicz, President of the Management Board, Polski Standard Płatności Blik

15:40 NETWORKING SESSION

case study Google Pay
Google Pay and its impact on the development of the world of payments

Jan Czapracki, CEE Payments Partnerships, GOOGLE PAY

case study T-MOBILE
Cyber security and mobile network analysis

Paweł Dobrzański, Head of Corporate Security Unit, T-MOBILE

case study HITACHI
Human as the initiator of payments. A few comments on trends and challenges related to biometric authentication

Mariusz Sudoł, Operations Director CEE, HITACHI EUROPE

COCTAIL & NETWORKING & THE SPECIAL MEETING - CEREMONY OF SIGNING 'THE TRANSHUMAN CODE' BOOK BY CARLOS MOREIRA, THE CO-AUTHOR

Day 2, 20 February 2019 (Wednesday)

Registration & Networking

Opening of the 2nd day of the Forum and welcoming the Participants

DIGITAL BANKING SESSION

Chairman: Norbert Biedrzycki, Vice President, MCKINSEY DIGITAL

case study Millennium
Customer Experience and digital transformation – why the client should be at the center of the technical solutions design

Halina Karpińska, Director of the Electronic Banking Department, Bank Millennium

case study TOUCHIDEAS
Designing for digital consumers

Klaudia Doerffer, Innovation & Strategy, TOUCHIDEAS

case study TUiR WARTA
Chatbot and consultant - the perfect duo

Agnieszka Antol, Senior Manager, Department of Development and Maintenance of Systems, TUiR WARTA
Maciej Maliszewski, Technology Strategist, K2 DIGITAL TRANSFORMATION

11:40 NETWORKING SESSION

case study ALIOR BANK
How the platform economy can be beneficial for Clients, Banks and FinTechs

Bruno Ferreira, Managing Director of the Corporate Division, ALIOR BANK

case study ORANGE
Is a human ready to contact the bot? Because the bot is ready for cooperation

Arkadiusz Cempura, Head of Daily Banking Department, EURO BANK
Remigiusz Franek, Director Customer Care Digitalization and Artificial Intelligence Development, ORANGE

case study HSBC
Practical applications of blockchain in Trade Financing in corporate banking

Piotr Winnicki, Country Head of Global Trade and Receivables Finance, HSBC BANK

case study FIDOR BANK
Is Open Banking forcing fintech banks to evolve again?

Antonis Gkekas, CRM & Dialogmarketing Manager, FIDOR BANK AG

LUNCH & NETWORKING

PAYMENTS SESSION

Chairman: Łukasz Piechowiak, Editor-in-Chief, FINTEK.PL

case study ING BANK ŚLĄSKI
The first banking payment gateway ‘imoje’ and the implementation of the Twisto shopping formula in Poland

Rafał Zych, Director of Innovation LAB, ING BANK ŚLĄSKI

case study Carrefour
Mobile payments – how to increase Customer satisfaction with the Scan and Go service

Grzegorz Wazowicz, Director of Financial and Merchant Services, CARREFOUR

case study NEORATY
A brief history of how to maximize the completion of the shopping basket in the purchase formula in installments

Tomasz Rzeski, Chief Commercial Officer, INBANK

11:40 NETWORKING SESSION

case study Allegro
Changing customer needs with regard to Allegro financial services

Maciej Biniek, Financial Services Director, ALLEGRO

case study KIR
Digital identity

Robert Trętowski,VicePresident, KRAJOWA IZBA ROZLICZENIOWA

case study Żabka
Paying is uninteresting – don’t let it consume the customers’ time

Katarzyna Kazior,Chief Digital Officer, ŻABKA

LUNCH & NETWORKING

PLENARY SESSION

Chairman:
Norbert Biedrzycki, Vice President, MCKINSEY DIGITAL
Łukasz Piechowiak, Editor-in-Chief, FINTEK.PL

NEXT PHASE OF THE DIGITAL BANKING REVOLUTION

case study E-POINT
Modern Web - 3 pillars of web applications

Wawrzyniec Hyska,Financial Sector Director, E-POINT
Michał Szklarski, Head of Digital Solution, E-POINT

PANEL DISCUSSION: Transforming Industries Through Blockchain Innovations

Modertor:
Mariusz Sperczynski, Founder, BITSECURITIES

Panelists:
Dr. Liudmila Sheremeteva, Managing Director, FSEE
Maksim Zmitrovich, CEO, AZBIT
Lech Wilczyński, CEO, INPAY
Ahmad Piraiee, Regional Board of Directors, GLOBAL ASSOCIATION FOR BLOCKCHAIN & CRYPTOCURRENCY
Lars A. Rottweiler, CTO & Co-Founder, MBANQ
Grzegorz Pawlicki, Head of Innovation, PKO BP

PANEL DISCUSSION:
Key to achieve the global success

Modertor:
Bartosz Sawulski, Marketing & Corporate Communication Director, MCI CAPITAL

Panelists:
Robert Kałuża, Marketing & Corporate Communication Director, MCI CAPITAL
Karol Sadaj, Country Manager Poland, Revolut
Piotr Smolen, CEO & Co-Founder, Symmetrical
Krzysztof Blusz, Global Expansion Director, SYNERISE
Jakub Makurat, General Director, EBURY

PANEL DISCUSSION:
How AI Will Change the Financial Industry In The Next Years

Moderator:
Daniel Martyniuk, Partner, DELOITTE DIGITAL

Panelists:
Marcin Król, Head of System Development and Robotics Division, ALIOR BANK
Jack Dąbrowski, Chief Artificial Intelligence Officer, SYNERISE
Remigiusz Franek, Director Customer Care Digitalization and Artificial Intelligence Development, ORANGE
Jakub Janicki, Head of CRM Division, COMMERZBANK AG
Krystian Kowalczyk, Business Process Automation Manager, CITIBANK SECURITIES SERVICES

CONCLUSION & NETWORKING